Refund & Cancellation Policy

Aureum Voyagia provides hotel booking services through third-party suppliers. Refunds and cancellations depend on the hotel's specific policy shown during checkout.

1. Refund Eligibility

• Refunds only apply to bookings marked “Free Cancellation.”
• Non-refundable rooms cannot be refunded under any circumstances unless legally required.
• After the free cancellation deadline passes, the full booking amount may be charged.

2. Processing Time

Approved refunds typically take **3–10 business days** depending on your bank or payment provider.

3. Modifying a Booking

Hotel amendments are subject to availability and supplier approval.

4. How to Request a Refund

To request cancellation or refund assistance, contact:

support@aureumvoyagia.com